Position: Key Account Manager
Location: Kya Sands
Salary: R 15 000 per month + Commission
Key Responsibilities:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Brief job scopes in to cost estimators for costing, obtain costing, prepare, send and discuss quote with client.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal team.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to stakeholders using key account metrics
Requirements:
- Proven experience as Key Account Manager
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation
- Experience in the Carpentry / Shopfitting industry is essential
Please forward your CV to justincv@lemoninc.co.za